We’re seeking a detail-oriented Junior Content Processor to handle the extraction, transfer, and updating of school assessment data and objective statements. This role involves working primarily with Excel, Word, and PDF documents, ensuring that all content is accurately processed and transferred to our system.
Location: This is a remote working role. Candidates must have a suitable working-from-home environment equipped with reliable internet access and a quiet workspace. All equipment will be provided by the company.
Hours: This is a full-time role: 35 paid hours Monday to Friday, 9.00am – 4.30pm.
Salary: £24,606
Holiday: 40 days/8 weeks a year (this is inclusive of public holidays should you choose to take them as holiday).
Start Date: ASAP.
Probationary Period: Six months.
About Us
Insight is an established SaaS used by over 4000 primary schools across England and seeing exciting growth every year. We’re proud of our product and take great care over the customer experience. More than 75% of schools who try Insight decide to become customers, and over 95% renew their subscription each year. With 20% of UK primary schools already onboard, and upwards of 900 schools starting trials in the last 12 months alone, this is an exciting time to join a growing company in our mission to help schools make sense of their data.
Working as part of our content processing team, you’ll be helping to ensure that our prospective customers have a great experience using our software right from the start. This is part of why schools love Insight.
What it’s all about
When a school is shopping for a tracking system, they come with baggage – years of assessment, curriculum and other data tied up in PDFs, Word documents and Excel files.
Teachers don’t have time to enter all this historical information into a system, but greatly benefit from having it there. They can evaluate Insight with data they actually care about and see the value it offers to their setting, and they don’t have to worry about transferring from another system.
Our content processing team are on hand to do the legwork, making sure that teachers have a great experience from day one, and can feel confident in transferring to our system. We do this free of charge during a school’s trial as part of our commitment to great customer service and because we believe they’ll love what they see.
Day to Day – Junior Content Processor
We’re a constantly evolving company, so day-to-day tasks may change over time, or we might ask you do to other things not listed here. Generally speaking, to begin with you’ll be working under the direction of the Content Processing Manager on tasks including:
- Extracting statements and data from school files and accurately importing them into the Insight system using our internal processing tools;
- Following instructions given and standard processes with direction;
- Completing company induction and ongoing training as directed.
Key Responsibilities
- Attention to detail: ensuring that your work is accurate and that you’ve followed processes correctly;
- Timeliness: ensuring that your work is completed within reasonable timeframes;
- Data protection: ensuring customers’ data is kept safe by understanding and following company policies;
- Learning and development: familiarising yourself with our Staff Handbook and company/team information on our internal knowledge base. Starting to learn the basics of Insight, by becoming familiar with our publicly available help guides/videos and exploring our system demos;
- Settling in: Getting to know the team and developing a feel for how the company works.
Key Competencies
This role suits someone who’s computer savvy and is comfortable working with internal digital processing tools. You’ll be confident using Microsoft Excel and Word and be comfortable with importing numerical data and written content.
You’ll need to be conscientious, with a meticulous eye for detail and very good levels of focus and concentration. Discretion is essential, as you’ll be working with confidential data. The role is best suited to people who prefer working in a calm, quiet environment but who aren’t afraid to ask for help and guidance.
What We Offer
We care about sustainable excellence – delivering a first class service while looking after our team as well. We aim to provide a friendly, professional and productive work environment. We value fairness, continual improvement and work-life balance. Our benefits package includes:
- Participation in our team bonus scheme to distribute 25% of profits.
- Workplace pension, with matched contributions up to 15%.
- Private Healthcare Insurance* and Group Life Assurance.
- Flexitime arrangements available.
- 40 days’ holiday.
- Enhanced policies: Company Sick Pay, Compassionate Leave, Maternity, Paternity and Adoption leave.
- Access to our Employee Assistance Program.
- High-spec PC, sit/stand desk, and DSE-friendly chair.
- Eyecare: free eye checks and glasses for work.
- Access to Cycle to Work* and Tech Scheme*.
- Budget for CPD and access to 24,000+ online personal & professional training courses.
- Option to join our annual company social in a central location.
We are a Living Wage Employer and a member of Ecologi and 1% For The Planet. We give 10% of profits to charitable causes each year with our team nominating charitable causes which are meaningful to them.
*Please note that certain benefits are only available following the successful completion of a probationary period.
Other Requirements
The role is subject to the following conditions:
- The position is subject to satisfactory Right to Work and Basic DBS checks.
- The position is subject to two references satisfactory to the company
How to Apply
Please send your CV and a cover letter explaining your interest in the role to [email protected]
Privacy
Insight is a product provided by Equin Limited. Please refer to our Privacy Notice for details on the data we collect through our recruitment process.
Equal Opportunities
We are committed to ensuring that there is no discrimination on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation at any stage of the recruitment process or in the terms and conditions offered to new employees, or promoted employees.
Please let us know if you require any adjustments at any stage of the recruitment process.